Does the doctor have the right to refuse a home visit to the patient?
YES. Home visits do not include situations in which there is a direct threat to life, especially in the event of loss of consciousness, falls from heights, fractures, traffic accidents, sudden disturbances of consciousness, accidental injuries in emergency situations, sudden dyspnea, electric shock, childbirth and ailments related to pregnancy. Then help should be provided by the emergency medical system. In accordance with the order of the President of the National He alth Fund No. 72/2009 / DSOZ of November 3, 2009 on the conditions for concluding contracts such as basic he alth care, patients are en titled to home visits in the event of a sudden illness or deterioration of he alth and the inability to obtain advice at the place where services are provided by doctor. In cases of acute illnesses and sudden illnesses, as well as when the condition of the charge requires it, advice should be provided on the day of reporting, while in the case of patients with chronic diseases, advice may be provided on a date agreed with the patient. The service provider ensures the availability of services under the contract from Monday to Friday from from 8.00 to 18.00, excluding public holidays. For a home visit, analogous to the usual advice, the patient can be registered in person, by phone or by third parties. If a patient believes that his primary care physician has wrongly refused a home visit, he or she has the right to lodge a complaint with the ombudsman of the insured persons at a given provincial branch of the National He alth Fund. As a last resort, patients also have the right to change their chosen doctor. Legal basis Regulation No. 72/2009 / DSOZ of the President of the National He alth Fund of 3 November 2009 on the terms of concluding and implementing contracts for the provision of services such as: basic he alth care.
Remember that our expert's answer is informative and will not replace a visit to the doctor.
Przemysław GogojewiczIndependent legal expert specializing in medical matters.
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